We understand the growing concern surrounding coronavirus (COVID-19) across communities, and our hearts go out to all those who have been personally impacted. As pet parents, we understand you may have specific questions about how to keep your pets and families safe, and we are here to be a support to you through answering your questions and offering exceptional care to your pets.
In an effort to help contain the virus to protect your families and ours, we will be restructuring how we will schedule appointments. Based on the current guidance, we will remain open for business and will keep our normal open hours of Mon-Fri 8am-6pm and Sat 8am-12-pm.
For the next 2 weeks (March 16-April 1) we will be limiting our schedule to sick or urgent appointments only. We will direct any wellness or not urgent appointments to be scheduled into April. We ask for your patience during these two weeks if it will affect any appointments you have made during this time frame. We are in the process of reaching out to those of you whom this decision will impact. If you have questions about an appointment you have scheduled, please call the clinic.
We do ask that you will refrain from coming to our facility if:
You are ill or someone you have been in contact with is ill, or has recently been ill, or if you have recently traveled (specifically internationally) to areas with known outbreaks of COVID-19.
We want you to be put at ease that we are still upholding our high standard of cleanliness and disinfection between interacting with patients. You may see us exercising further personal protection through avoiding handshakes, and wearing protective equipment such as masks or face shields.
In regard to the safety of your pet from the virus, to date, there is no evidence that pets can become ill from the virus. We have provided two helpful links for you to read about any risk to your pet. You can find the articles here: https://vetmed.illinois.edu/pet_column/coronavirus-pets/ and https://www.avma.org/sites/default/files/2020-03/covid-19-faq-pet-owners.pdf
This is the current stance we have taken on the risk to your pets until more developments on the virus prove otherwise.
For further questions about COVID-19 we would direct you to the CDC
https://www.cdc.gov/coronavirus/2019-ncov/index.html and WHO https://www.who.int/
We are committed to helping keep your pets healthy and happy, we appreciate you entrusting us with their care.